Effective Date: June 29, 2026
Welcome to Sanitas Prime Cleaning & Restoration Services. By accessing our website or using our services, you agree to the following Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
Sanitas Prime Cleaning & Restoration Services (“Sanitas Prime,” “we,” “our,” or “us”) provides professional carpet cleaning, upholstery cleaning, tile and grout cleaning, floor care, odor removal, and related cleaning and restoration services.
We perform services according to generally accepted professional cleaning practices.
While we strive to achieve the best possible results, we cannot guarantee removal of:
Some conditions may improve but cannot be completely corrected.
All estimates are provided in good faith.
Final pricing may change if:
Customers will be informed before any additional charges are incurred.
Payment is due upon completion of services unless otherwise agreed in writing.
We may accept:
Late or unpaid balances may be subject to collection costs permitted by law.
We request at least 24 hours’ notice for cancellations or rescheduling.
Repeated last-minute cancellations may result in refusal of future appointments.
Customers agree to:
We are not responsible for damage caused by undisclosed pre-existing conditions.
Drying times vary depending on:
Typical drying times range from 4–12 hours but may be longer under certain conditions.
If you are dissatisfied with any aspect of our service, please contact us within 48 hours.
We will make reasonable efforts to address concerns, including returning to re-clean areas when appropriate.
To the fullest extent permitted by law, Sanitas Prime shall not be liable for:
Our maximum liability shall not exceed the amount paid for the specific service giving rise to the claim.
Users agree not to:
We reserve the right to terminate website access for misuse.
All website content, including:
is the property of Sanitas Prime Cleaning & Restoration Services unless otherwise noted.
No content may be reproduced without written permission.
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of those websites.
By providing your mobile phone number and opting in, you consent to receive SMS messages from Sanitas Prime Cleaning & Restoration Services.
Messages may include:
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing services.
SMS consent is not shared with third parties or affiliates for marketing purposes.
For full SMS program details, please review our SMS Terms & Consent page.
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy for information regarding how we collect, use, and protect your information.
These Terms & Conditions shall be governed by the laws of the State of Michigan without regard to conflict-of-law principles.
We may update these Terms & Conditions at any time.
Changes become effective immediately upon posting on this page.
Continued use of our website or services constitutes acceptance of any revised terms.
